Equipment Hire Information

1. Hire Periods/Pricing

All our hirer prices and quote exclude VAT. Which will be add all invoices and payments whether this is a deposit or full payment. Cash exceptions may apply. Price also exclude any Travel/Delivery fee (@ 0.55ppm), Set-up or operational costs, these may be added to your quote should they be required (please speak to us). Day and week hire rates available. A weekend only hire is charged at 2.25 x day hire rate. 

All equipment hire enquiries and orders must be made at least 60 days (Two Months) before any hire period commences. No enquires within two months of your hire date will be accepted (unless a pre-approved regular client of Jazzie Stage productions by special arrangement). All hired equipment must be returned or made available for collection at or before the time agreed. For each day or part day it remains outstanding the hirer will be charged the daily hire rate for each outstanding item, or the total of consequential losses attributable to its late return. 

A one-day hire includes the whole day for the hire. Receiving and returning/collection of any hired equipment can be arranged up to between 12 hours before and after the hire date and within normal office hours. This hire period is a 48-hour window. A one-week hire (7days) includes the whole week for the hire. Includes the weekend ‘OF’ and after the hire period. Receiving and returning/collection of any hired equipment can be arranged up to between 12 hours before and after the hire period (i.e., Friday to the following Monday) and within normal office hours. This hire period is a 10-day window. A one-week hire is any period and will be charged, which is 3 days or more up to 7 days and is reflected in the pricing quoted. A weekend hire is Saturday and Sunday period. Receiving and returning/collection of any hired equipment can be arranged up to between 12 hours before and after the hire period (i.e., Friday to the  Monday) and within normal office hours. This hire period is a 72-hour window.

2. Payment

i. Hire fees for hired equipment including deposits (non-refundable) must be made in full at or before the time any equipment is received by the hirer by BACS or card payments only. Ideally 14 days before hire date useless otherwise agreed with the hirer.

ii. Invoiced clients (must be pre-approved by Jazzie Stage Productions first) must pay deposit 20% of hire fee, 30days (One Month) before the time any equipment is received/collected will need to clear outstanding fees within 7 days of the invoice date. This payment MUST be cleared with an acknowledgement communication payment notice (email, phone call) before the time any equipment is received/collected by the hirer. A balance invoice will be summitted to the hire client on the day of receiving of any equipment by the hirer.

iii. Late payments will incur daily late payment penalties of 5% of the outstanding sum for a maximum of 31 days. After 31 days from the invoice date, if it remains unpaid and outstanding beyond this time, proceedings to make a court claim against the hirer will be made.
Cheque payments are NOT permitted.

3. Deposits and ID

i. The full amount of any deposit(s) that are paid are non-refundable if any item is lost, stolen or damaged. (also see 10)

ii. Identification must be provided by the hirer when hiring equipment (unless a pre-approved hire client by Jazzie Stage Productions). ID maybe retained by Jazzie Stage Productions until the return of all equipment. Exceptions may include: -where equipment is delivered to a hirer’s home address, council authorities, company representatives and previous known clients.
(If ID is not made available, equipment will not be dry hired). Any or all deposits are taken at our discretion, and we reserve the right to ask for a full deposit to the value of the goods. The hirer must have substantial insurance in place to cover the full cost of any loss or damage to the equipment while on hire or whilst being transported.

4. Ownership

A hirer cannot export, sell, lease, lend, sub-hire, modify (speaker drivers are checked) or dispose of any equipment, furthermore the location of all equipment must always be made known to us.

5. Cancellation of an agreed hiring

i. Where we receive less than 14 days’ notice of cancellation, you are liable to pay the full amount of the agreed hire fee.

ii. Where we receive more than 14 days but less than 31 days’ notice of cancellation, you are liable to pay 75% of the agreed hire fee. *PLEASE NOTE we do not issue refunds under any circumstances and all payments should be made knowing that these are non-refundable.
We have never cancelled or failed to turn up for an event we have been engaged for. In an event that we cannot fulfil an engagement, our liability is limited to the cost of alternative hire, subject to a maximum of the fee we have agreed with you.
We will not be liable to you for any other direct or consequential losses. Our liability is also limited by giving you notice, in the same proportion and applying the same periods we apply to your liability to us (see 6 below), and by force majeure.

6. Force majeure

We will not be liable for any failure to supply a product or service where that failure is wholly caused by an event beyond our control that we could not reasonably anticipate, forestall or prevent.
This may include (but is not limited to) acts of war, terrorism, extreme weather conditions, or natural disasters. Where any public authority advises that only essential journeys should be undertaken, any product or service we supply shall not be considered essential.

7. Condition of equipment

We check the condition and operation of all equipment before it leaves us. The equipment will be provided in working order to the best of our knowledge, as detailed on the hire sheet and in reasonable condition, although may be in an old, well used state. On accepting delivery, you agree that it is in reasonable condition and operational. And should be used with respect and with care as if new.
Any discrepancies or faults must be reported within 4 hours of receipt of the equipment hired by calling the company number 01604 906630. You will need to speak to us and explain what the faults are, you may leave a voicemail if you have made many attempts to communicate with us but emails, text messages and land line phone calls are not accepted when reporting any faults.
We reserve the right to substitute your hire item(s) & provide you with a like-for-like exchange should your product be faulty or not available.

8. Use of equipment

It is the hirer’s responsibility to ensure equipment is suitable for the purpose intended and is used safely and legally. Anyone appointed to operate or supervise equipment must be competent to do so (and received appropriate training where required). Equipment may only be used within manufacturer guidelines.
Any misuse of equipment entitles us to its immediate recovery without notice or penalty and may result in further action by us if it has been tampered with or damaged. Any instruction to “turn down” or “turn off” given by an authority (i.e. police or local council representative) must be followed immediately and maintained.
The hirer will be liable for any consequential losses due as a result of failing to observe such instructions given by appointed authorities.

9. Service and repair

No service or repair is to be attempted with the exception for serviceable fuses and lamps. User-replaceable parts (fuses or lamps) may be replaced with manufacturer specified parts. The removal of panels or panel screws invalidates manufacturer’s warranty, and the hirer is liable for the full cost of replacing equipment where evidence of such is found.

10. Lost or damaged equipment

Unless it arises from our own actions of negligence, a hirer is liable to us for the whole costs of replacement and any consequential losses, due as a result of damage, theft or loss that occurs during the period of hire (including that resulting from any third party’s use of our equipment).
All prepaid deposits will also be forfeited. If no deposit has been made you are agreeing and giving us the full entitled right to debit / charge any debit or credit card which has been used to make payment upon hire. Where hired equipment is returned ”non working” damaged / faulty or broken in any way we reserve the right to charge debit or credit cards up to 14 days after the date of hire to give time to eliminate whether it was due to malfunction of the equipment or misuse by the hirer.

11. Equipment failure

All equipment hired from us is tested to be electrically safe and is operational, it is of a reasonable standard and is kept maintained. Catastrophic failure is unusual and unlikely. However, we cannot accept liability for any direct or consequential losses arising from equipment failure which is beyond our control. Sometimes equipment may fail which is beyond our control. Any discrepancies or faults must be reported within 4 hours of receipt of the hired equipment by calling the company landline number 01604 906630 *Please read ”7. Condition of equipment” for more information.

12. Electricity supply

Generators of any sort must NOT be used to supply electrical power to any item of our equipment without our expressed permission. The unauthorised use of any generator entitles us to its immediate recovery without notice or penalty, and will result in further action by us if damage is caused due to the use of a generator that has provided an inadequate power supply. All of our hire equipment needs a 240v / 50hz within +3% or -3% of that value (Please see 10 above)

13. Equipment dimensions

All equipment dimensions & weights are available upon request. If you are unsure about the equipment you intend to hire and you’re worried about the hire items not fitting into your car, van, truck or other means of transport please contact us before hand and we will be able to give you the dimensions & weights.

PLEASE NOTE:

When making payment you are agreeing and entering into this contract, you also agree to comply with all of our terms set out above. We do not require your signature only payment but you may be asked to sign a copy of the T&Cs, if you are collecting the equipment from us. If you are unsure about any of the above or have any questions please contact us before making any payments.